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1098 matching practices

Number	Best Practice
13-10-0559	Network Operators, Service Providers, and Public Safety should consider validating upgrades, new procedures and commands in a lab or other test environment that simulates the target network and load prior to the first application in the field.
13-10-0561	Equipment Providers should provide timely documentation that is complete and easy-to-use.
13-10-0564	Equipment Suppliers should develop and update training for their products with a clear understanding of customer needs and human factors.
13-10-0565	Equipment Suppliers should identify key areas and establish and use metrics to measure progress in improving quality, reliability, and security during product development and field life cycle.
13-10-0582	Public Safety and Government should use 911 as the standard access code for emergency services (e.g., PSAP, law enforcement, fire, EMS, hazardous materials).
13-10-0584	Network Operators, Service Providers, Equipment Suppliers and Government should work together to support appropriate industry and international organizations to develop and implement NS/EP standards in networks.
13-10-0587	Network Operators, Service Providers and Government should be familiar with the Telecommunications Service Priority (TSP) program and support / promote it as applicable if they are providers of critical services to National Security and Emergency Preparedness (NS/EP) users.
13-10-0589	Network Operators, Service Providers, Equipment Suppliers, and Public Safety should establish a minimum set of work experience and training courses which must be completed before personnel may be assigned to perform maintenance activities on production network elements, especially when new technology is introduced in the network.
13-10-0594	Network Operators and Service Providers should follow industry guidelines for validating SS7 link diversity, which should be performed at a minimum of twice a year, and at least one of those validations should include a physical validation of equipment compared to the recorded documentation of diversity.
13-10-0595	Network Operators, Service Providers, and Public Safety should be aware of the dynamic nature of peak traffic periods and should consider scheduling potentially service- affecting procedures (e.g., maintenance, high risk procedures, growth activities) so as to minimize the impact on end-user services.
13-10-0600	Network Operators and Service Providers should establish and document a process to plan, test, evaluate and implement major change activities in their network.
13-10-0601	Network Operators and Service Providers should restrict commands available to technicians to ensure authorized access and use, and maintain, manage and protect an audit trail.
13-10-0605	Network Operators and Service Providers should assess the synchronization needs of the network elements and interfaces that comprise their networks to develop and maintain a detailed synchronization plan.
13-10-0607	Network Operators and Service Providers should ensure that bilateral technical agreements between interconnecting networks address the issue of inter-provider fault isolation.
13-10-0611	Service Providers and Equipment Suppliers should provide secure electronic distribution of documentation and software, where feasible.
13-10-0614	Network Operators, Service Providers, and Equipment Suppliers should position the equipment designation information (e.g., location, labels, RFID tags) so that they are securely affixed and not on removable parts.
13-10-0615	Network Operators, Service Providers, and Public Safety should verify complex configuration changes before committing them and test after the change to ensure the appropriate and expected results.
13-10-0617	Network Operators and Service Providers should ensure that routing controls are implemented and managed to prevent adverse routing conditions.
13-10-0620	Equipment Suppliers should endeavor to meet requirements outlined in Industry Standards regarding Network Equipment-Building System (NEBS) practices for Power and Communication Cables (e.g., power, fire, temperature, humidity, vibration).
13-10-0621	Network Operators and Service Providers should consider abandoning and / or removing existing cable that does not meet New Equipment Building System (NEBS) standards, if it is economically feasible and safe to do so.

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