Best Practice Detail

13-10-0564

Equipment Suppliers should develop and update training for their products with a clear understanding of customer needs and human factors.

Status: Rollover New

References/Comments: Advanced training should be developed for personnel responsible for the technical support of various products, including operations supervisors, maintenance engineers, operational support personnel, communications technicians, and security administrators.

Historical events:

Equipment Suppliers
Cable
Internet/Data
Satellite
Wireless
Wireline
Documentation
Network Elements
Procedures
Training and Awareness
CSRIC VII: Rollover New In CSRIC VII