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1098 matching practices

Number	Best Practice
13-12-0507	Network Operators, Service Providers, Equipment Suppliers and Public Safety should have the processes and/or capabilities to analyze and determine the source of malicious traffic, and then to trace-back and drop the packets at, or closer to, the source. The references provide several different possible techniques. (Malicious traffic is that traffic such as Distributed Denial of Service (DDoS) attacks, smurf and fraggle attacks, designed and transmitted for the purpose of consuming resources of a destination of network to block service or consume resources to overflow state that might cause system crashes). This applies to Public Safety only in an NG9-1-1 environment.
13-12-0508	Network Operators, Service Providers and Public Safety should establish company-specific interconnection agreements, and where appropriate, utilize existing interconnection templates and existing data connection trust agreement.
13-12-0518	Network Operators, Public Safety should design and implement procedures for traffic monitoring, trending and forecasting so that capacity management issues may be understood. This applies to Public Safety only in an NG9-1-1 environment.
13-12-0519	Network Operators, Service Providers and Public Safety should engineer and monitor networks to ensure that operating parameters are within capacity limits of their network design (e.g., respect limitations of deployed packet switches, routers and interconnects, including \"managed networks\" and \"managed CPE\"). These resource requirements should be re-evaluated as services change or grow. This applies to Public Safety only in an NG9-1-1 environment.
13-12-0521	Network Operators, Service Providers, Equipment Suppliers and Public Safety should work toward implementing industry standards for interconnection points.
13-12-0522	Network Operators, Service Providers, Equipment Suppliers and Public Safety should participate in standards development organizations and industry forums.
13-12-0529	Network Operators, Service Providers, Equipment Suppliers and Public Safety should support sharing of appropriate information pertaining to outages as an effort to decrease the potential of further propagation.
13-12-0543	Network Operators, Service Providers, Property Managers and Public Safety should establish agreements with Property Managers for both regular and emergency power.
13-12-0551	Network Operators should design their SS7 network components and interfaces consistent with industry base security guidelines to reduce the risk of potentially service affecting security compromises of the signaling networks supporting the public telephone network. This also applies to Public Safety in the context of transitional NG9-1-1 architectures involving Legacy Network Gateways and Legacy Selective Router Gateways.
13-12-0588	Network Operators, Service Providers, Equipment Suppliers and Public Safety should provide awareness training that stresses the services impact of network failure, the risks of various levels of threatening conditions and the roles components play in the overall architecture.
13-12-0592	Network Operators, Service Providers and Public Safety should provide duplicated, non-co-located maintenance administration, surveillance and support for network elements. This applies to Public Safety only in an NG9-1-1 environment.
13-12-0596	Network Operators, Service Providers and Public Safety should carefully review all re-home procedures, undertake pre-planning before execution, and ensure that re-home procedures (e.g. support interconnection to ESInets during transition), are carefully followed.
13-12-0602	Network Operators, Service Providers and Public Safety should establish procedures to reactivate alarms after provisioning or maintenance activities (when alarms are typically deactivated).
13-12-0608	Network Operators, Service Providers and Public Safety should utilize network surveillance and monitoring to keep overflow traffic conditions from adversely affecting networks (this includes OSPs and E9-1-1/NG9-1-1 SSPs).
13-12-0609	Network Operators, Service Providers and Public Safety should provide and maintain the contact information for mutual aid coordination for inclusion in mutual aid processes.
13-12-0612	Network Operators, Service Providers and Public Safety should verify both local and remote alarms and remote network element maintenance access on all new critical equipment installed in the network, before it is placed into service.
13-12-0616	Network Operators, Service Providers and Public Safety should design and implement procedures to evaluate failure and emergency conditions affecting network capacity.
13-12-0618	Network Operators, Service Providers and Public Safety should establish mutually agreed upon reliability thresholds with Equipment Suppliers for new hardware (e.g., routers, switches, call servers, signaling servers) brought into service on the network.
13-12-0629	Network Operators, Service Providers, Property Managers and Public Safety should ensure that a training program is implemented for contractors working in critical equipment locations to ensure they understand the need to protect the continuity of service and all fire safety requirements applicable to the facility.
13-12-0630	Network Operators, Service Providers, Equipment Suppliers, Property Managers and Public Safety should develop and execute standard Methods of Procedure (MOP) for all vendor work in or external to equipment locations with emphasis on service continuity and safety precautions.

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