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1098 matching practices

Number	Best Practice
13-12-0692	Network Operators, Service Providers, Equipment Suppliers and Public Safety should consider using fail-safe alarm points with back up power for critical alarms.
13-12-0693	Network Operators, Service Providers, Property Managers and Public Safety should emphasize the use of Methods Of Procedures (MOPs), vendor monitoring, and performing work on in-service equipment during low traffic periods (i.e., maintenance window).
13-12-0731	Network Operators, Service Providers and Public Safety should provide physical diversity on critical inter-office and wireless backhaul routes when justified by a risk or value analysis.
13-12-0744	Network Operators, Equipment Suppliers and Public Safety should periodically review the results of root cause analysis to ensure that the least impacting methods for fault recovery are being used.
13-12-0747	Network Operators, Service Providers, Equipment Suppliers and Public Safety should work together to establish reliability and performance objectives.
13-12-0762	Network Operators should engineer networks supporting VoIP applications including access to NG9-1-1 Next Generation Core Services (NGCS) to provide redundant and highly available application layer services.
13-12-0764	Network Operators, Service Providers and Public Safety should implement congestion control mechanisms.
13-12-0771	Network Operators, Service Providers, Equipment Suppliers and Public Safety should have a procedure for pre-notification of visits to critical facilities.
13-12-0772	Network Operators, Service Providers, Property Managers and Public Safety should where applicable, coordinate with colocated entities on equipment moves, adds or changes which could impact other occupants.
13-12-0779	Network Operators, Service Providers, Equipment Suppliers and Public Safety should establish a means to allow for coordination between cyber and physical security teams supporting preparedness, response, investigation and analysis.
13-12-0782	Network Operators, Service Providers and Public Safety should detect transport simplex events and restore the duplex protective path expeditiously by executing appropriate incident response and escalation processes.
13-12-0785	Network Operators, Service Providers and Public Safety should consider secured remote access to critical network management systems for network management personnel working from distributed locations (e.g., back-up facility, home) in the event of a situation where the NOC cannot be staffed (e.g., pandemic).
13-12-0787	Network Operators, Service Providers, Property Managers and Public Safety should consider the use of fixed alternate fuel generators (e.g., natural gas) connected to public utility supplies to reduce the strain on refueling.
13-12-0789	Network Operators, Service Providers, Equipment Suppliers and Public Safety should consider modifying travel guidelines/policies for use during a pandemic or other crisis situations.
13-12-0793	Network Operators, Service Providers, Equipment Suppliers and Public Safety should as part of business continuity planning, identify employees that can perform their tasks from alternate locations and consider provisions for enabling them to do so.
13-12-0794	Network Operators, Service Providers, Equipment Suppliers and Public Safety should as part of business continuity planning, provide for elevated /increased utilization of remote access capabilities for telecommuting purposes by employees during a pandemic, or other crisis situations.
13-12-0795	Network Operators, Service Providers, Equipment Suppliers and Public Safety should as part of business continuity planning, plan for elevated/increased utilization of virtual collaboration and remote meetings capabilities during pandemics or other crisis situations.
13-12-0796	Network Operators, Service Providers, Equipment Suppliers and Public Safety should as part of business continuity planning, consider developing guidelines for the deferral of specific maintenance or provisioning activities during certain situations (e.g., pandemic, holiday, National Special Security Event).
13-12-0805	Network Operators, Service Providers, Equipment Suppliers and Public Safety should work to establish operational standards and practices that support broadband capabilities and interoperability (e.g., video, voice, data, wireless).
13-12-0806	Service Providers, Public Safety should establish policies and develop internal controls to ensure that the infrastructure supporting high speed broadband is protected from external threats, insider threats and threats from customers. These policies should cover protocol and port filtering as well as general security best practices. This applies to Public Safety only in an NG9-1-1 environment.

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