Best Practice Detail

13-12-0588

Network Operators, Service Providers, Equipment Suppliers and Public Safety should provide awareness training that stresses the services impact of network failure, the risks of various levels of threatening conditions and the roles components play in the overall architecture.

Status: Rollover New

References/Comments: Training should be provided for personnel involved in the direct operation, maintenance, provisioning, security and support of network elements. A successful program should educate its target audience on the technology, its benefits and risks, and the magnitude of traffic carried. The training might include the functionality and the network impact of failure of active and standby (protect) equipment in processors, interfaces, peripheral power supplies, and other related components, and the identification of active and standby (protect) units. Special emphasis should focus on the systematic processes for trouble isolation and repair.

Historical events:

Network Operators
Service Providers
Equipment Suppliers
Public Safety
Cable
Internet/Data
Satellite
Wireless
Wireline
Contractors & Vendors
Network Operations
Pandemic
Public Safety Service
Supervision
Training and Awareness
CSRIC VII: Rollover New In CSRIC VII