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1098 matching practices

Number	Best Practice
13-12-5051	Network Operators, Service Providers, Equipment Suppliers and Public Safety should when utilizing guard services, consider establishing incentives and recognition programs to increase morale and reduce turnover.
13-12-5052	Network Operators, Service Providers, Equipment Suppliers, Property Managers and Public Safety should when using guard services, ensure that each post has written detailed post orders including site specific instructions, up-to-date emergency contact information and ensure that on the job training occurs.
13-12-5053	Network Operators, Service Providers, Equipment Suppliers, Property Managers and Public Safety should periodically audit guard services to ensure satisfactory performance, and compliance with organizational contractual requirements.
13-12-5054	Network Operators, Service Providers, Equipment Suppliers, Property Managers and Public Safety should when utilizing guard services, develop a process to quickly disseminate information to all guard posts. This processshould be documented andshould clearly establish specific roles and responsibilities.
13-12-5055	Network Operators, Service Providers, Equipment Suppliers and Public Safety should establish and maintain (or contract for) a 24/7 emergency call center for internal communications. Ensure staff at this center has access to all documentation pertinent to emergency response and up to date call lists to notify appropriate personnel. The number to this call center should be appropriately published so personnel know where to report information.
13-12-5068	Network Operators, Service Providers, Property Managers and Public Safety should establish standards, policies and procedures that, where feasible, restrict equipment access to authorized personnel where colocation exists.
13-12-5071	Network Operators, Service Providers, Property Managers and Public Safety should maintain liaison with Public Safety, local law enforcement, fire department and other security and emergency agencies to exchange critical information related to threats, warnings and mutual concerns.
13-12-5096	Network Operators, Service Providers, Equipment Suppliers and Public Safety should require compliance with corporate/agency security standards and programs for contractors (and their subcontractors), vendors and others as appropriate.
13-12-5097	Network Operators, Service Providers, Equipment Suppliers and Public Safety should establish and implement standards for physical and system security requirements in consideration of the Best Practices of the communications industry.
13-12-5098	Network Operators, Service Providers, Equipment Suppliers and Public Safety should ensure that all network infrastructure equipment meets the minimum industry standards for fire resistance.
13-12-5100	Network Operators, Service Providers, Equipment Suppliers and Public Safety should interact with federal, state, and local agencies to identify and address potential adverse security and service impacts of new laws and regulations (e.g., exposing vulnerability information, required security measures, fire codes).
13-12-5107	Network Operators, Service Providers, Equipment Suppliers and Public Safety should evaluate and manage risks (e.g., alternate routing, rapid response to emergencies) associated with a concentration of infrastructure components. This applies to Public Safety only in an NG9-1-1 environment.
13-12-5112	Network Operators, Service Providers, Equipment Suppliers and Public Safety should at the time of the abnormal event, coordinate with the appropriate local, state, or federal agencies to facilitate timely access by their personnel to establish, restore or maintain communications, through any governmental security perimeters (e.g., civil disorder, crime scene, disaster area).
13-12-5132	Network Operators, Public Safety should identify primary and alternate transportation (e.g., air, rail, highway, boat) for emergency mobile units and other equipment and personnel.
13-12-5138	Network Operators, Public Safety should plan for the possibility that impacted network nodes cannot be accessed by company personnel for an extended period of time and define the corporate/agency response for restoration of service.
13-12-5151	Network Operators, Service Providers, Property Managers and Public Safety should coordinate security matters and include all tenants in the overall security and safety notification procedures, as appropriate.
13-12-5153	Network Operators, Service Providers, Equipment Suppliers and Public Safety should ensure that critical information being provided to outside entities as part of bid processes is covered under non-disclosure agreements and limited to a need to know basis.
13-12-5158	Network Operators, Service Providers, Equipment Suppliers and Public Safety should consider unannounced internal security audits at random intervals to enforce compliance with company/agency security policies.
13-12-5168	Network Operators, Service Providers, Equipment Suppliers and Public Safety should review personnel background information prior to assignment to sensitive roles, to ensure there are no security risks, or risk of compromising processes as they evolve.
13-12-5172	Network Operators, Service Providers, Equipment Suppliers and Public Safety should not permit unsecured wireless access points for the distribution of data or operating system upgrades during normal operations or system restoration efforts.

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