Best Practice Detail

13-12-5055

Network Operators, Service Providers, Equipment Suppliers and Public Safety should establish and maintain (or contract for) a 24/7 emergency call center for internal communications. Ensure staff at this center has access to all documentation pertinent to emergency response and up to date call lists to notify appropriate personnel. The number to this call center should be appropriately published so personnel know where to report information.

Status: Rollover New

References/Comments:

Historical events:

Network Operators
Service Providers
Equipment Suppliers
Public Safety
Cable
Internet/Data
Satellite
Wireless
Wireline
Contractors & Vendors
Documentation
Emergency Preparedness
Network Operations
Physical Security Management
Procedures
Public Safety Service
Training and Awareness
CSRIC VII: Rollover New In CSRIC VII