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1098 matching practices

Number	Best Practice
13-9-0780	Network Operators, Service Providers, and Public Safety should consider including coordination information of each other when developing disaster restoration and prioritization plans.
13-9-0786	Network Operators, Service Providers, and Public Safety should consider allowing Equipment Suppliers or third party Service Providers remote secured access to vital hardware components.
13-9-0797	Network Operators, Service Providers, Equipment Suppliers, and Public Safety should consider creating a workforce augmentation plan prior to a pandemic or other crisis situation.
13-9-0803	Network Operators, Service Providers, Equipment Suppliers and Public Safety should be encouraged to continue to participate in the development and expansion of industry standards for traffic management that promote interoperability and assist in meeting end user quality of service needs.
13-9-1001	Network Operators, Service Providers, Equipment Suppliers, Property Managers, and Public Safety should formally document their business continuity processes in a business continuity plan covering critical business functions and business partnerships. Key areas for consideration include: Plan Scope, Responsibility, Risk Assessment, Business Impact Analysis, Plan Testing, Training and Plan Maintenance.
13-9-1004	Network Operators, Service Providers, Equipment Suppliers, Property Managers, and Public Safety should review their Business Continuity Plan(s) on an annual basis to ensure that plans are up-to-date, relevant to current objectives of the business and can be executed as written.
13-9-1005	Network Operators, Service Providers, Equipment Suppliers, and Public Safety should perform a Business Impact Analysis (BIA) to assess the impact of the loss of critical operations, support systems and applications.
13-9-1009	Network Operators, Service Providers, Equipment Suppliers, and Public Safety should regularly conduct exercises that test their Disaster Recovery Plans. Exercise scenarios should include natural and man-made disasters (e.g., hurricane, flood, nuclear, biological, and chemical).
13-9-1010	Network Operators, Service Providers, Equipment Suppliers, and Public Safety should designate personnel responsible for maintaining Business Continuity and Disaster Recovery Plans.
13-9-1011	Network Operators, Service Providers, Equipment Suppliers, and Public Safety should establish alternative methods of communication for critical personnel.
13-9-1015	Network Operators, Service Providers, and Public Safety should make available to the disaster recovery team "as-built" drawings of network sites.
13-9-1017	Network Operators, Service Providers, and Public Safety should have documented plans or processes to assess damage to network elements, outside plant, facility infrastructure, etc. for implementation immediately following a disaster.
13-9-1018	Network Operators, Service Providers ,Equipment Suppliers and Public Safety should emphasize employee and public safety during a disaster and all phases of disaster recovery
13-9-1020	Network Operators, Service Providers, Public Safety and Equipment Suppliers should assess the need for Chemical, Biological, Radiological and Nuclear (CBRN) response program to safely restore or maintain service in the aftermath of fuel/chemical contamination or a Weapons of Mass Destruction (WMD) attack.
13-9-1022	Network Operators, Service Providers, Equipment Suppliers, and Public Safety should consider the development of a vital records program to protect vital records that may be critical to restoration efforts.
13-9-1023	Network Operators, Service Providers, Equipment Suppliers, and Public Safety should identify essential staff within their organizations that are critical to disaster recovery efforts. Planning should address the availability of these individuals and provide for backup staff.
13-9-1024	Network Operators, Service Providers, Public Safety, and Equipment Suppliers should plan for the possibility of a disaster occurring during a work stoppage.
13-9-1026	Network Operators, Service Providers, and Public Safety should consider creating a policy statement that defines a remote system access strategy, which may include a special process for disaster recovery.
13-9-1028	Network Operators, Service Providers, Property Managers, and Public Safety should engage in preventative maintenance programs for network site support systems including emergency power generators, UPS, DC plant (including batteries), HVAC units, and fire suppression systems.
13-9-1029	Network Operators, Service Providers, and Public Safety should periodically review their portable power generator needs to address changes to the business.

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