Best Practice Detail

13-9-8068

Network Operators, Service Providers, Equipment Suppliers, and Public Safety should develop and practice a communications plan as part of the broader Incident response plan identifying key players to include as many of the following items as appropriate: contact names, business telephone numbers, home telephone numbers, pager numbers, fax numbers, cell phone numbers, home addresses, internet addresses, permanent bridge numbers, etc. Notification plans should be developed prior to an event/incident happening where necessary. The plan should also include alternate communications channels (e.g., alpha pagers, internet, satellite phones, VOIP, private lines, smart phones) balancing the value of any alternate method against the security and information loss risks introduced.

Status: Rollover New

References/Comments: Alternate broadband communication path for coordination and management.

Historical events:

Network Operators
Service Providers
Equipment Suppliers
Public Safety
Cable
Internet/Data
Satellite
Wireless
Wireline
Cyber Security
Disaster Recovery
Emergency Preparedness
CSRIC VII: Rollover New In CSRIC VII