Best Practice Detail

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Network Operators, Service Providers, Equipment Suppliers, Property Managers, and Public Safety should perform after-action reviews of emergency response and restoration of major events to capture lessons learned (e.g., early warning signs) and to enhance emergency response and restoration plans accordingly. A process similar to NRIC VII, Focus Group 2B Report Appendices Appendix Z “Recovery Incident Response (IR) Post Mortem Checklist” can be used to capture and identify countermeasures to prevent or mitigate the impact of future incidents and to quickly and effectively restore service from such events in the future.

Status: Rollover New

References/Comments: http://www.nric.org/meetings/docs/meeting_20041206/NRICVII_FG2B_December2004_BPs_Appendices.pdf

Historical events:

• Network Operators
• Service Providers
• Equipment Suppliers
• Property Managers
• Public Safety
• Cable
• Internet/Data
• Satellite
• Wireless
• Wireline
• Cyber Security
• Disaster Recovery
• Emergency Preparedness
• Physical Security Management
• Intrusion Detection
• CSRIC VII: Rollover New In CSRIC VII