Best Practice Detail

13-9-3204

Public Safety and Government should work with Service Providers to educate the public on the proper use of N11 Access codes (e.g., 211, 311, 411 or 511 services) where available, such that it enables the 9-1-1 network and personnel to be exclusively focused on emergencies.

Status: Rollover New

References/Comments: Proper use of all N11 codes, including 9-1-1, prevents exhaustion of resources of emergency personnel on non-emergency situations.

Historical events:

Service Providers
Public Safety
Cable
Internet/Data
Wireless
Wireline
Emergency Preparedness
Industry Cooperation
Liaison
CSRIC VII: Rollover New In CSRIC VII