Best Practice Detail

13-9-0758

Network Operators, Service Providers and Public Safety should upon restoration of service in the case of an outage where 9-1-1 call completion is affected, make/request multiple test calls to the affected PSAP(s) to ensure proper completion.

Status: Rollover New

References/Comments:

Historical events:

Network Operators
Service Providers
Public Safety
Cable
Internet/Data
Satellite
Wireless
Wireline
Disaster Recovery
Essential Services
Liaison
Network Operations
Procedures
CSRIC VII: Rollover New In CSRIC VII