Best Practice Detail

13-9-0574

Network Operators, Service Providers, and Public Safety should actively monitor and manage the 9-1-1 network components using network management controls, where available, to quickly restore 9-1-1 service and provide priority repair during network failure events. When multiple interconnecting providers and vendors are involved, they will need to cooperate to provide end-to-end analysis of complex call-handling problems.

Status: Rollover New

References/Comments: Superceded by 7-7-0574 developed under NRIC.

Historical events:

Network Operators
Service Providers
Public Safety
Cable
Internet/Data
Wireline
Essential Services
Network Operations
Pandemic
Procedures
Supervision
CSRIC VII: Rollover New In CSRIC VII