Best Practice Detail

13-9-0570

Network Operators, Service Providers, and Public Safety should implement procedures that allow for 9-1-1 traffic to be rerouted to an alternate 9-1-1 answering location such as a fixed, mobile, or temporary PSAP (automatically, based on policy rules or with minimal manual intervention). For example situations where a network condition causes 9-1-1 call delivery to be disrupted or PSAP personnel must be evacuated for safety reasons.

Status: Rollover New

References/Comments:

Historical events:

Network Operators
Service Providers
Public Safety
Cable
Internet/Data
Wireline
Essential Services
Network Operations
Network Provisioning
Procedures
CSRIC VII: Rollover New In CSRIC VII