Best Practice Detail

13-10-0548

Network Operators, Service Providers, and Public Safety should have an internal post mortem process, which engages Equipment Suppliers and other involved parties as appropriate, to complete root cause analysis of major network events with follow-up implementation of corrective and preventive actions to minimize the probability of recurrence.

Status: Rollover New

References/Comments: NRSC at http://www.atis.org. Note: This Best practice could impact 9-1-1 operations.

Historical events:

Network Operators
Service Providers
Equipment Suppliers
Public Safety
Cable
Internet/Data
Satellite
Wireless
Wireline
Network Elements
Technical Support
CSRIC VII: Rollover New In CSRIC VII