Best Practice Detail

13-10-0447

Network Operators and Service Providers should consider establishing a customer advocacy function to take part in the development and scheduling of network change activity in order to minimize impact.

Status: Rollover New

References/Comments: Note: This Best practice could impact 9-1-1 operations.

Historical events:

Network Operators
Service Providers
Cable
Internet/Data
Satellite
Wireless
Wireline
Liaison
Network Operations
CSRIC VII: Rollover New In CSRIC VII