Best Practice Detail

13-8-8058

Network Operators and Service Providers should prevent theft of service and anonymous use by enabling strong user authentication as per cellular/wireless standards. Employ fraud detection systems to detect subscriber calling anomalies (e.g. two subscribers using same ID or system access from a single user from widely dispersed geographic areas). In cloning situation remove the ESN to disable user thus forcing support contact with service provider. Migrate customers away from analog service if possible due to cloning risk.

Status: Rollover New

References/Comments: Telcordia GR-815. Cellular Standards: GSM, PCS2000, CDMA, 1XRTT, UMTS, etc.

Historical events:

• Network Operators
• Service Providers
• Wireless
• Cyber Security
• Intrusion Detection
• CSRIC VII: Rollover New In CSRIC VII