Best Practice Detail

13-7-8137

Equipment Suppliers should support diverse notification methods, such as using both e-mail, websites, and tech support in order to properly notify users of newly discovered (hardware and software) relevant vulnerabilities, viruses, or other threats.

Status: Rollover New

References/Comments: This could mitigate , for example, the communication blockage that could be caused when a virus blocks e-mail distribution channels.

Historical events:

• Equipment Suppliers
• Cable
• Internet/Data
• Satellite
• Wireless
• Wireline
• Cyber Security
• Technical Support
• Intrusion Detection
• CSRIC VII: Rollover New In CSRIC VII