Best Practice Detail

13-10-1045

Network Operators and Service Providers should use their escalation process, as needed, to address resource issues identified through damage and resource assessments.

Status: Rollover New

References/Comments: Escalation process should consider using employees from separate regions, working with equipment vendors, mutual aid partners, etc.

Historical events:

Network Operators
Service Providers
Cable
Internet/Data
Satellite
Wireless
Wireline
Business Continuity
Disaster Recovery
Emergency Preparedness
Human Resources
Industry Cooperation
CSRIC VII: Rollover New In CSRIC VII