Best Practice Detail

13-7-0515

Network Operators, Service Providers should for easy communication with subscribers and other operators and providers, use specific role-based accounts (e.g., abuse@provider.net, ip-request@provider.net) versus general accounts (e.g., noc@provider.net) which will help improve organizational response time and also reduce the impact of Spam.

Status: Rollover New

References/Comments: See http://www.ietf.org/rfc/rfc2142.txt

Historical events:

Network Operators
Service Providers
Cable
Internet/Data
Satellite
Wireless
Wireline
Cyber Security
Emergency Preparedness
Industry Cooperation
Network Operations
Policy
Procedures
Technical Support
CSRIC VII: Rollover New In CSRIC VII