Best Practice Detail

13-12-3282

Network Operators, Service Providers and Public Safety should support access to a logging service (also referred to as a “logger”) by all Next Generation Core Services (NGCS) elements and NG PSAPs that are served by an i3 NG9-1-1 Emergency Services IP Network (ESInet) via a standard interface. All significant steps in processing a call should logged, including external events, internal events, media, and messages. Access to at least two loggers must be supported for redundancy purposes, unless jurisdictional requirements differ.

Status: Rollover New

References/Comments: See NENA-STA-010.3-201x, NENA i3 Standard for Next Generation 9-1-1 (to be issued)

Historical events:

• Network Operators
• Service Providers
• Public Safety
• Cable
• Internet/Data
• Wireless
• Wireline
• Disaster Recovery
• Facilities-Transport
• Public Safety Service
• CSRIC VII: Rollover New In CSRIC VII