Best Practice Detail

13-12-3257

Service Providers should route calls to the appropriate NG9-1-1 Next Generation Core Services (NGCS) based on the most accurate location information available. When location information is unavailable, OSPs should default route calls according to their internal policy, such as to an alternate call center.

Status: Rollover New

References/Comments:

Historical events:

Service Providers
Cable
Internet/Data
Satellite
Wireless
Wireline
Disaster Recovery
Essential Services
Network Design
Network Operations
Network Provisioning
Policy
Procedures
Public Safety Service
CSRIC VII: Rollover New In CSRIC VII