Best Practice Detail

13-12-0900

Network Operators, Service Providers should if operating a VoIP Positioning Center (VPC), Mobile Positioning Center (MPC), or Gateway Mobile Location Center (GMLC), strive to reduce missing or malformed shell record data routing errors for 9-1-1 pseudo Automatic Number Identification (pANI) due to incorrect Master Street Address Guide (MSAG) to Emergency Service Number (ESN) to Public Safety Answering Point (PSAP) relationship (MSAG-ESN-PSAP) by following National Emergency Number Association (NENA) 56-504 “NENA VoIP 9-1-1 Deployment and Operational Guidelines” to fully test routing for every pANI placed in service.

Status: Rollover New

References/Comments: See Testing in Section 5.1.4 of NENA 56-504 “NENA VoIP 9-1-1 Deployment and Operational Guidelines”.

Historical events:

• Network Operators
• Service Providers
• Cable
• Internet/Data
• Satellite
• Wireless
• Wireline
• Network Provisioning
• Public Safety Service
• CSRIC VII: Rollover New In CSRIC VII